Terms of service

Last updated: October 2026

These terms and policies apply to purchases made through bedsandmore.nz and, where specifically stated, purchases made directly through a Beds & More store.

By placing an order with Beds & More, you agree to the terms that apply to your purchase.

Nothing in these terms is intended to limit or exclude any rights you may have under the Consumer Guarantees Act 1993, Fair Trading Act 1986, Privacy Act 2020, or any other applicable New Zealand law.

Orders and Acceptance

Please check your order carefully before completing your purchase, including the product, size, colour, fabric, quantity and delivery or collection details.

Once an order has been confirmed, we may not be able to change or cancel it, particularly if products have been specially ordered, customised, allocated to your order or entered into production.

Beds & More reserves the right to:

·   decline or cancel an order where reasonably necessary;

·   correct genuine pricing, availability or product-information errors;

·   contact you if further information is required to complete your order; or

·   request an alternative payment method where reasonably necessary.

If Beds & More cancels an order after payment has been received, the amount paid for the cancelled product will be refunded.

Pricing

All prices displayed on bedsandmore.nz are in New Zealand dollars and include GST unless otherwise stated.

Prices, promotions and product availability may change from time to time.

We make every reasonable effort to ensure pricing displayed on our website is accurate. If a genuine pricing error occurs, we may contact you before accepting or fulfilling the order.

Product Information and Images

We aim to present our products as accurately as reasonably possible, including descriptions, specifications, dimensions, fabrics, colours and imagery.

However, minor variations may occur.

Colours and textures may appear differently depending on your screen or device. Natural materials, timber, fabrics and upholstered products may also have normal variations between individual products or production batches.

Please check measurements and specifications carefully before purchasing.

Product Availability and Lead Times

Some Beds & More products are held in stock, while others may be made to order, ordered from a supplier or manufactured after your order is confirmed.

Any lead time or delivery timeframe provided on our website or by our team is an estimate unless expressly confirmed otherwise in writing.

Manufacturing, freight, supplier or other circumstances outside our reasonable control may occasionally affect these timeframes.

If timing is particularly important, please contact us before placing your order.

Payment must be made using the payment methods available at checkout or another payment method agreed with Beds & More.

Online Payments

Online card payments are processed through third-party payment services (Third-party payment services: Windcave).

Beds & More does not directly receive or retain your complete card information from normal online transactions.

In-Store Telephone Card Payments

For in-store purchases only, a Beds & More store may agree to process a card-not-present payment over the telephone.

In this situation, you will need to provide the card information required to process the transaction directly to our staff.

Payment details supplied for this purpose are used only to process the authorised transaction. They are not retained by Beds & More after processing and are securely destroyed.